EN IS0 9241-920 EUROPEANSTANDARD NORME EUROPEENNE EUROPAISCHE NORM 0ctober2024 ICS 13.180; 35.180 Supersedes EN IS0 9241-920:2016 English Version Ergonomics of human-system interaction - Part 920: Tactile and haptic interactions (Is0 9241-920:2024) ErgonomiedeI'interaction homme-systeme-Partie Ergonomie der Mensch-System-Interaktion - Teil 920: 920: Interactions tactiles et haptiques (IS0 9241- Taktileund haptischeInteraktionen (IS09241 920:2024) 920:2024) This European Standard was approved by CEN on 17 October 2024 CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by Centre has the same status as the official versions. CENmembersarethenationalstandardsbodiesofAustria,Belgium,Bulgaria,Croatia,Cyprus,CzechRepublic,Denmark,Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkiye and United Kingdom. ces EUROPEAN COMMITTEE FOR STANDARDIZATION COMITEEUROPEENDENORMALISATION EUROPAISCHESKOMITEEFURNORMUNG CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels @2024CEN Ref.No.EN IS0 9241-920:2024E All rightsofexploitationinanyformandbyanymeansreserved worldwide for CEN national Members. EN IS0 9241-920:2024 (E) Contents Page European foreword.... 2 EN IS0 9241-920:2024 (E) European foreword This document (EN IS0 9241-920:2024) has been prepared by Technical Committee IS0/TC 159 "Ergonomics" in collaboration with Technical Committee CEN/TC 122 "Ergonomics" the secretariat of which is held by DIN. This European Standard shall be given the status of a national standard, either by publication of an withdrawn at the latest by April 2025. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN shall not be held responsible for identifying any or all such patent rights. This document supersedes EN IS0 9241-920:2016. Any feedback and questions on this document should be directed to the users' national standards body/nationalcommittee.AcompletelistingofthesebodiescanbefoundontheCENwebsite. According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkiye and the United Kingdom. Endorsement notice The text of IS0 9241-920:2024 has been approved by CEN as EN IS0 9241-920:2024 without any modification. 3