农村产权流转交易　 网络交易平台服务 规范 Transfer transaction of rural property rights—Service specification for network transaction platform  ICS  65.020.01 CCS  B 07   中华人民共和国国家标准 GB/T 44291—2024 2024-09-2 9发布 2024-09-2 9实施     国家市场监督管理总局 国家标准化管理委员会 发 布目　　次 前言   ·····································································································   Ⅲ 1     范围   ··································································································   1 2     规范性引用文件   ······················································································   1 3     术语和定义   ···························································································   1 4     服务体系   ······························································································   1 5     服务保障   ······························································································   2      5.1     平台资质   ·························································································   2      5.2     平台功能   ·························································································   2      5.3     平台运营技术保障   ···············································································   2      5.4     人员保障   ·························································································   3      5.5     平台管理   ·························································································   3      5.6     平台安全   ·························································································   3 6     基础服务   ······························································································   3      6.1     用户管理   ·························································································   3      6.2     流程自定义   ······················································································   3      6.3     信息发布   ·························································································   3      6.4     咨询服务   ·························································································   3      6.5     组织交易   ·························································································   4      6.6     资金结算   ·························································································   4      6.7     数据服务   ·························································································   4      6.8     投诉处理   ·························································································   4 7     配套服务   ······························································································   5 8     服务评价与改进   ······················································································   5 参考文献   ··································································································   6 GB/T 44291—2024     Ⅰ 前　　言 本文件按照GB/T 1.1—2020《标准化工作导则　第1部分：标准化文件的结构和起草规则》的规 定起草。 请注意本文件的某些内容可能涉及专利。本文件的发布机构不承担识别专利的责任。 本文件由全国农业社会化服务标准化工作组（SAC/SWG 23）提出并归口。 本文件起草单位：江苏易交易信息科技有限公司、中国标准化研究院、内蒙古产权交易中心有限责 任公司、中国人民大学、黑龙江交易集团有限公司、常州产权交易所有限公司、中国合作经济学会、江 苏省设备成套股份有限公司、安徽长江农林产权交易所有限公司、甘肃省产权交易所集团股份有限公 司、深圳联合产权交易所股份有限公司、义乌产权交易所有限公司、沈阳农村综合产权交易中心有限公 司、常州检验检测标准认证研究院。 本文件主要起草人：王昕、马晓蕾、云振宇、葛志辉、孔祥智、单勇、胡良兵、李楠、蒋瀚湜、 刘洪林、吴涛、武冰、赵永涛、蔡海涛、罗俊、王洋、喻晓筠、王宇彤、周丹烽。   GB/T 44291—2024     Ⅲ 农村产权流转交易　 网络交易平台服务规范 1　范围   本文件规定了农村产权流转交易网络交易平台服务体系、服务保障、基础服务、配套服务和服务评 价与改进的要求。 本文件适用于提供农村产权流转交易服务的第三方网络交易平台，自建自用网络交易平台参照 执行。 2　规范性引用文件   下列文件中的内容通过文中的规范性引用而构成本文件必不可少的条款。其中，注日期的引用文 件，仅该日期对应的版本适用于本文件；不注日期的引用文件，其最新版本（包括所有的修改单）适用 于本文件。  GB/T 31524—2015　电子商务平台运营与技术规范 GB/T 38747—2020　农村产权流转交易　信息平台建设与维护 GB/T 38748—2020　农村产权流转交易　服务通则 GB/T 40638　农村产权流转交易　服务术语和服务分类 3　术语和定义   GB/T 40638界定的术语和定义适用于本文件。 4　服务体系   4.1　农村产权流转交易网络交易平台服务体系包括角色主体、服务保障、基础服务和配套服务，其体 系结构见图1。 GB/T 44291—2024     1 图1　农村产权流转交易网络交易平台服务体系 4.2　农村产权流转交易网络交易平台服务体系具体描述如下： 服务体系涉及的角色主体包括农村产权流转交易网络交易平台经营者、农村产权流转交易主 体、农村产权流转交易机构等；a） 服务保障是为交