工业互联网平台    质量管理要求 Industrial Internet platform—Quality management requirements  ICS  35.240.50 CCS  L 67   中华人民共和国国家标准 GB/T 44282—2024 2024-08-2 3发布 2024-12-0 1实施     国家市场监督管理总局 国家标准化管理委员会 发 布目　　次 前言   ·····································································································   Ⅲ 1     范围   ··································································································   1 2     规范性引用文件   ······················································································   1 3     术语和定义   ···························································································   1 4     缩略语   ································································································   1 5     工业互联网平台质量管理总体架构   ···································································   1      5.1     总体要求   ·························································································   1      5.2     策划   ······························································································   2      5.3     实施   ······························································································   2      5.4     检查   ······························································································   3      5.5     改进   ······························································································   3 6     平台人员管理质量要求   ···············································································   3      6.1     目的   ······························································································   3      6.2     组织管理   ·························································································   3      6.3     岗位结构   ·························································································   3      6.4     知识   ······························································································   3      6.5     技能   ······························································································   4      6.6     经验   ······························································································   4 7     平台资源配置质量要求   ···············································································   4      7.1     目的   ······························································································   4      7.2     工具   ······························································································   4      7.3     服务台   ···························································································   4      7.4     知识库   ···························································································   4 8     平台技术实施质量要求   ···············································································   5      8.1     目的   ······························································································   5      8.2     边缘层   ···························································································   5      8.3     基础设施层   ······················································································   5      8.4     平台层   ···························································································   5      8.5     应用层   ···························································································   6 9     平台运维支持质量要求   ···············································································   7      9.1     目的   ······························································································   7      9.2     服务级别管理   ····················································································   7      9.3     服务报告   ·························································································   7      9.4     事件管理   ························································