ICS 03.080.30 CCS A 12 黑 龙 23 江 省 地 方 标 准 DB 23/T 2918—2021 会议接待服务规范 2021- 06 - 29发布 2021 - 07- 28实施 黑龙江省市场监督管理局 发 布 DB23/T2918-2021 目 次 前言..................................................................................................................................................................... III 1 范围................................................................................................................................................................... 1 2 规范性引用文件...............................................................................................................................................1 3 术语和定义.......................................................................................................................................................1 4 服务总则...........................................................................................................................................................2 4.1 4.2 4.3 4.4 4.5 4.6 按需服务...................................................................................................................................................2 平等诚信...................................................................................................................................................2 专业规范...................................................................................................................................................2 节俭办会...................................................................................................................................................2 廉洁从业...................................................................................................................................................2 绿色环保...................................................................................................................................................2 5 基本要求...........................................................................................................................................................2 5.1 组织管理...................................................................................................................................................2 5.2 服务人员...................................................................................................................................................3 5.3 卫生要求...................................................................................................................................................3 5.4 安全要求...................................................................................................................................................3 5.5 会议环境...................................................................................................................................................3 5.6 设施设备、用品.......................................................................................................................................3 6 会前服务...........................................................................................................................................................4 6.1 会议预订...................................................................................................................................................4 6.2 会议用品...................................................................................................................................................5 6.3 会场准备...................................................................................................................................................5 6.4 座次礼仪...................................................................................................................................................6 6.5 会议摆台...................................................................................................................................................6 6.6 自查与确认...............................................................................................................................................6 7 会中服务...........................................................................................................................................................6 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 8 迎候...........................................................................................................................................................6 会中...........