ICS03.060 CCSA11 CIDADS 中国工业设计协会团体标准 T/CIDADS00029—2025 金融产品用户体验度量方法 Userexperienceevaluationmetricsforfinancialproducts 2025-06-09发布 2025-07-01实施 中国工业设计协会  发布 全国团体标准信息平台 T/CIDADS00029—2025 I目次 前言........................................................................................................................................................................II 1范围.....................................................................................................................................................................1 2规范性引用文件.................................................................................................................................................1 3术语和定义.........................................................................................................................................................1 4度量模型与指标体系........................................................................................................................................2 4.1原则..............................................................................................................................................................2 4.2度量模型与指标体系.................................................................................................................................2 4.3指标体系定义与说明.................................................................................................................................2 5计算方法.............................................................................................................................................................4 5.1原则..............................................................................................................................................................4 5.2指标权重确定..............................................................................................................................................4 5.3综合指数计算..............................................................................................................................................5 6度量流程.............................................................................................................................................................5 6.1总则..............................................................................................................................................................5 6.2招募度量用户..............................................................................................................................................5 6.3设计访谈大纲..............................................................................................................................................5 6.4执行体验度量..............................................................................................................................................5 6.5收集度量结果..............................................................................................................................................5 6.6方案优化......................................................................................................................................................6 6.7数据验证......................................................................................................................................................6 7度量结果分析.....................................................................................................................................................6 7.1数据分析......................................................................................................................................................6 7.2分析报告......................................................................................................................................................6 附录A（资料性）金融产品易用性度量流程示例..........................................................................................7 附录B（资料性）易用性量表的信度与效度分析............................................