ICS 33.030 CCS M 21 YD 中华人民共和国 通信行业标准 YD/T XXXXX —XXXX 网络切片客户体验管理及服务保障 技术要求 第3部分：数据模型 Technical requirements for customer experience management and service assurance of network slices-- Part 3: Data model 点击此处添加与国际标准一致性程度的标识 （报批稿） XXXX - XX - XX发布 XXXX - XX - XX实施 中华人民共和国工业和信息化部   发 布 XX/T XXXXX—XXXX I目  次 目次 ................................................................................... I 前言 ................................................................................. III 引言 .................................................................................. IV 1 范围 ................................................................................. 1 2 规范性引用文件 ....................................................................... 1 3 符号和缩略语 ......................................................................... 1 4 概述 ................................................................................. 2 5 配置数据模型 ......................................................................... 2 5.1 客户配置数据 ..................................................................... 2 5.2 终端配置数据 ..................................................................... 3 5.3 网络配置数据 ..................................................................... 3 5.4 切片配置数据 ..................................................................... 4 5.5 业务配置数据 ..................................................................... 4 6 业务质量数据模型 ..................................................................... 4 6.1 终端采集数据 ..................................................................... 4 6.2 DPI探针采集数据 ................................................................. 8 7 网络性能数据模型 .................................................................... 31 7.1 抖动 ............................................................................ 31 7.2 丢包率 .......................................................................... 31 7.3 速率 ............................................................................ 32 7.4 时延 ............................................................................ 32 7.5 信道质量指示 .................................................................... 32 7.6 5G异系统切换成功率 ............................................................. 34 7.7 TCP重传率 ...................................................................... 34 8 业务运营数据模型 .................................................................... 35 8.1 核心网管理数据 .................................................................. 35 8.2 无线网管理数据 .................................................................. 35 8.3 客户关系管理数据 ................................................................ 37 8.4 客服数据 ........................................................................ 37 8.5 运维工单数据 .................................................................... 37 表 1 企业客户基础信息 ..................................................................................................................................... 3 表 2 公众客户基础信息 ..................................................................................................................................... 3 表 3 终端数据表 ................................................................................................................................................. 3 表 4 PLMN和网络切片对应列表 ......................................................................................................................... 3 表 5 S-NSSAI的数据类型属性列表 ................................................................................................................... 4 XX/T XXXXX—XXXX II表 6 业务信息示例 ............................................................................................................................................. 4 表 7 HTTP ....................................................................................................................